Istay Hotel Ciudad Juarez, Ciudad Juarez
About the Hotel
iStay Hotel Ciudad Juarez is a 3.5-star hotel situated in the Pronaf commercial and business district of Ciudad Juarez. The hotel offers easy access to key locations, including the Abraham Gonzalez International Airport and the American Consulate. The modern establishment is also located near the Morelos shopping center, enhancing its appeal to visitors looking for convenience. Cultural attractions such as the Paso del Norte Cultural Center and the Museum of the Border Revolution are within close proximity.
Location
The hotel is strategically situated just 20 minutes from Abraham Gonzalez International Airport and 5 minutes from the Cordova Americas International Bridge. It allows easy access to the city’s major attractions, shopping centers, and cultural sites. A local area shuttle is available, subject to availability, enhancing transportation convenience for guests.
Rooms
The hotel features 146 air-conditioned rooms designed with contemporary décor. Each room is equipped with modern amenities, including a flat-screen television, desk, mini bar, and free wired internet. Spacious bathrooms are fitted with either a bathtub or shower and complimentary toiletries. Guests can find additional comforts such as air conditioning and laundry facilities in select accommodations.
Eat & Drink
iStay Hotel Ciudad Juarez offers a restaurant known for its diverse menu that includes Mexican and international dishes. A complimentary breakfast buffet is served daily featuring a variety of options such as eggs, fresh fruit, muffins, and bagels. For additional dining options, visitors can explore various restaurants located within the adjacent shopping center.
Leisure & Business
Guests can enjoy recreational amenities, including a charming indoor pool and a fitness center. The hotel also provides a 24-hour business center with free Wi-Fi and complimentary newspapers in the lobby. Safety features include a smoke detector, first aid kit, and security system for a secure environment.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Dryer
Services
- Free airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Entertainment
- Leisure/ TV room
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel's rooms were very comfortable and clean with a nice big LCD TV, and the staff was friendly and polite. The hotel is open 24 hours, which was convenient. However, it needs to clarify the rules more clearly instead of just providing them on a paper for guests to sign blindly.
I had a mixed experience at this hotel. The rooms were nice and cozy, but some were dirtier and more damaged with inconsistent AC cooling. The service was generally pleasant and attentive, although there were disturbances early in the morning. The location had its positives, but there were some rough aspects and uncomfortable encounters. The dining options were average, with repetitive meals and some quality issues.
The hotel offers clean and comfortable rooms at a reasonable price, with friendly staff and a well-maintained pool area. However, there are some aspects to consider regarding the dining experience and facilities.